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Frequently Asked Questions
  • How much hair do you need?
    For a bracelet I need the width of a pinky finger and about 12-15 inches long. For a necklace 20-24 inches long (if you are wanting an 18 inch necklace send close to 24 inches). If you are wanting more than one item (ex. Necklace and bracelet) send a bit wider than a pinking finger so I won’t run out.
  • How do I collect my horse hair?
    Detailed instructions on collecting your horse's hair can be found HERE.
  • I don't have any horse hair, can I still order?
    Yes, I do have some stock horse hair so email me to find out what I have available.
  • Is it very wearable?
    Yes – although I do recommend taking it off before showering and swimming as the soap may break down the glue. I have been wearing mine all the time and have had no problems. That said just be careful and enjoy wearing it.
  • Can I wear it next to other jewlery?
    While they may look nice together, keep in mind that they will rub against each other and this can cause fraying and the bracelet to not last as long.
  • Can I use mane hair?
    Mane hair is more brittle than tail hair and it does not last over time. However, if this is all you have of a horse that has passed away, I will do my best. I can however use mane hair for earrings, key chains and the resin series, although tail hair is still better.
  • What do I do if I have a loose hair?
    Try and pull it back into the braid as much as you can and then clip the end off with nail trimmers. Please be careful to only clip loose hair. The hair shouldn’t bother you again.
  • The end came off, the clasp broke, something’s wrong?
    Send it back to me and I will fix it. I take great pride in the craftsmanship of my work and if it’s something that I did I will definitely fix it for you. If tampering is evident to see how it’s done – I will not fix it.
  • Are gift certificates available?
    Yes! Please email me for more information.
  • Can I use more than one horse’s hair?
    Yes, I can use up to 4 horses which allows for unique colour patterns.
  • What if I don’t send you enough hair?
    I will contact you to see if you want to send more hair or if you would like me to try and match it from my stock hair for an extra fee of $5.
  • Shipping
    Arrangements can be made for picking up in the London area. If outside of London and you require shipping there will be an additional fee of $12.50.